Return & Refund Policy

Return Policy

We want you to have a hassle-free shopping experience. If you are not completely satisfied with your purchase, you can rely on our return policy.

Eligibility for Returns

• Returns are accepted within 7 days of delivery.
• The product must be unused, undamaged, and returned in its original packaging, with all tags, manuals, and accessories intact.
• Certain items like consumables (adhesives, cleaning agents) and software products are non-returnable unless defective.

Return Process

1. Initiate a Return: Contact our customer support team at [support email/phone] within 7 days of receiving the product.
2. Approval: Once your return request is approved, we will provide instructions for returning the item.
3. Shipping: Pack the item securely and send it to the address provided. You will need to bear the return shipping charges unless the product is defective or incorrect.
4. Refund/Replacement: After receiving and inspecting the returned item, we will process your refund or send a replacement within 7 business days.

Refund Methods

Refunds will be issued to the original payment method. For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI.

Damaged or Defective Products

If you receive a damaged or defective product:

• Notify us within 48 hours of delivery.
• Provide pictures/videos of the issue for verification.
• We will arrange for a replacement or refund after confirming the issue.

Non-Returnable Products

• Products that have been tampered with, modified, or show signs of use.
• Clearance or sale items unless they arrive damaged or defective.

For further assistance, feel free to contact our customer support team. Your satisfaction is our priority, and we are here to help!